Blog

Know your customer: The key to innovation success

iris.dejong@qrious.co.nz (Iris de Jong) — Mon, 26 Nov 2018 01:42:41 GMT

Kiwi ingenuity and the ‘number 8 wire’ mentality is as strong as ever. Especially when it comes to innovating new products or coming up with a crafty solution to bring it to market.

Step 7: Why customer centricity is the mark of a modern data organisation

Stephen Ponsford — Fri, 09 Nov 2018 00:50:51 GMT

We live in a fast paced, competitive, digital world. Customers have access to everything they need at their fingertips. If they’re not happy with a product, service, or the overall experience a company provides, there’s little stopping them from finding one that does.

Step 6: Why cloud analytics is the right solution for your organisation

Stephen Ponsford — Thu, 01 Nov 2018 18:52:21 GMT

The benefits of cloud are well known for organisations looking to modernise their existing, or build and source new technology solutions. Whether it's flexibility, scalability, security, utility pricing or reduced complexity in operating models, "Cloud First" is becoming a more common mantra in most organisations today.

Step 5: Why partnering with data experts is the smart choice

Stephen Ponsford — Tue, 23 Oct 2018 18:35:19 GMT

Ready to start your journey to becoming a data driven organisation?

Step 4: How to tell what's what in the world of AI

Stephen Ponsford — Wed, 17 Oct 2018 02:36:00 GMT

Becoming a modern data driven organisation means embracing new technology, and new ways of using your data. AI is one of the latest advancements in utilising data, however, there's still a lot of confusion about what it is, the benefits it offers, and whether we should be concerned about it becoming 'smarter' than us.

This infographic unravels what AI is, how it works, and why we don't need to worry about robots taking over the world... just yet.

If you've ever wondered how to get started with data, check out step 5 where we look into why partnering with an expert partner is the smart choice.

Missed the last step? Click here to go back to Step 3: How to overcome the dirty-data hurdle to using data.

Step 3: How to overcome the dirty-data hurdle to using data

Stephen Ponsford — Tue, 09 Oct 2018 18:34:47 GMT

In the current environment, data quantity isn’t really an obstacle many organisations still face. More often than not, they have more data than they know what to do with.

How to shape the perfect brand story

iris.dejong@qrious.co.nz (Iris de Jong) — Sun, 30 Sep 2018 21:43:23 GMT

What do Whittaker’s, The Warehouse and Air New Zealand have in common?

Step 2: The secret to successfully adopting agile

Stephen Ponsford — Sun, 30 Sep 2018 19:37:14 GMT

The cornerstone of the modern data organisation is their commitment to ensuring a continuous delivery of value.

Step 1: How to discover your business value with data

Stephen Ponsford — Tue, 18 Sep 2018 22:57:13 GMT

Do you know what your business value is? And, no, I’m not talking about how much $$ you can rake in if you were to sell it.

The key to the perfect customer experience

iris.dejong@qrious.co.nz (Iris de Jong) — Tue, 14 Aug 2018 20:27:57 GMT

Speakers from successful local and international organisations gathered at the Crowne Plaza Hotel in Auckland at the Marketing Association’s inaugural CX Conference to share their journey to CX nirvana – all the while being honest about the fact that there is no end. They’re continuously looking for that next eureka moment into how they can continue to deliver the kind of experiences that keeps their customers coming back for more.