The COVID-19 pandemic has changed the world around us, as well as the business landscape. It’s a challenging time, with many organisations managing disruption as we’ve never seen it before.
We're here to help you forge ahead with rapid delivery and flexible services. With our specialist capability in data, analytics, AI and data-powered customer engagement, we can help you navigate this unprecedented time.
Whether you need to fill a gap in your team, need to get a project off the ground quickly, or simply need ad-hoc technical support, our team are ready to rapidly deliver against your requirements. We can help accelerate any short-term needs or assist in planning and readiness for the longer-term.
We understand that with uncertainty you need flexibility, which is why we’re offering a range of delivery models to suit your needs. With an agile approach and collaborative remote working we can easily fit in to help you move forward.Contact us today
In times of change communicating with staff and customers in a timely and effective manner is critical. Our team can help with the platform or services to enable you to communicate quickly and ensure your stakeholders are informed and engaged.
If you need to backfill an unavailable team member, have a project you need to turn around quickly, or just need ad-hoc support, our consultants and marketing automation specialists can provide the help that you need.
When times are uncertain it’s important to understand how your team are coping so you can build appropriate support programs. Take advantage of our quick and easy survey functionality to check in with your team and gather valuable feedback.
Understanding what industry your SME customers are in has never been more important. Combining multiple data sources we can help you understand the firmographics of your customers, identify portfolio risks and determine who to communicate with.
Using voice to text and sentiment analysis in your call centre, we can help you easily understand what customers are talking about and how they are feeling. Understand the current impact, then determine your next best action to keep customers satisfied.
With aggregated and anonymised data you can gain insights into where New Zealanders live, work and travel. Take advantage of easy-to-digest information about people movement, so you can optimise planning and enhance decisions.
At times like these data teams often come under pressure to provide extra analysis and insight at short notice. Utilise our experts to respond to increased demands or leverage our skills in data and visualisation to deliver insights for effective decision-making.
Do you currently have data infrastructure with downtime? Now is the time to evaluate your environments and review efficiency. We can help you to solve performance problems, provide operational stability and improve security.
Get your customer data organised quickly so that you can send important communications and keep your customers engaged. We can build you a customer-centric data solution that integrates seamlessly with your marketing systems.
There’s no denying we’ve all experienced rapid disruption and customer behaviour has changed dramatically.
As we evolve into our “new normal”, it’s become increasingly important to adapt to customer needs. As marketers or CX practitioners, there’s never been a more important time to take stock and reimagine how we engage and deliver customer value in the future.
In our on-demand webinar we discuss how Covid-19 is forcing organisations to rethink how they connect with their customers. Find out how you can communicate and engage with customers effectively, gain deep customer insight to remain relevant, and bring together data to reimagine customer experience for the new normal.Watch webinar on-demand
Enjoy confidence in our ability to deliver with our highly specialised data engineers, data scientists, consultants and digital marketing experts.
From our agile methodology to our customer-centric approach, we deliver outcomes that offer our clients real value and success.
Being New Zealand-based makes working with us easy. We offer implementation, support and delivery services, all in your own time zone.