The business capabilities that will speed recovery from COVID-19 and recession are the same things many of our customers were already striving toward. Now they’re imperative.
You need digital agility to adapt to long-term changes in workforce structure and customer behaviour. You need modern approaches to data to make informed decisions quickly, while empowering curiosity and experimentation. You need the power of artificial intelligence to maximise efficiency and accelerate innovation. And you need cloud-first technology products that can adapt fast to changing needs.Contact us today
In times of change communicating with staff and customers in a timely and effective manner is critical. Our team can help with the platform or services to enable you to communicate quickly and ensure your stakeholders are informed and engaged.
If you need to backfill an unavailable team member, have a project you need to turn around quickly, or just need ad-hoc support, our consultants and marketing automation specialists can provide the help that you need.
When times are uncertain it’s important to understand how your team are coping so you can build appropriate support programs. Take advantage of our quick and easy survey functionality to check in with your team and gather valuable feedback.
Understanding what industry your SME customers are in has never been more important. Combining multiple data sources we can help you understand the firmographics of your customers, identify portfolio risks and determine who to communicate with.
Using voice to text and sentiment analysis in your call centre, we can help you easily understand what customers are talking about and how they are feeling. Understand the current impact, then determine your next best action to keep customers satisfied.
With aggregated and anonymised data you can gain insights into where New Zealanders live, work and travel. Take advantage of easy-to-digest information about people movement, so you can optimise planning and enhance decisions.
At times like these data teams often come under pressure to provide extra analysis and insight at short notice. A Modern Data Platform establishes a framework and approach to data that allows organisations to make better decisions more quickly.
In today's hectic business environment, the amount of data we have at our fingertips can be overwhelming. A Modern Analytics Platform solves challenges of providing insights across all data assets, utilising advanced analytics and easy to use, engaging interfaces.
Now is the time to evaluate your environments and review efficiency. Qrious DataOps is a set of frameworks and secure fully managed services that ensures your organisation's data platform operates and continuously improves as your business evolves.
There’s no denying we’ve all experienced rapid disruption and customer behaviour has changed dramatically.
As we evolve into our “new normal”, it’s become increasingly important to adapt to customer needs. As marketers or CX practitioners, there’s never been a more important time to take stock and reimagine how we engage and deliver customer value in the future.
In our on-demand webinar we discuss how Covid-19 is forcing organisations to rethink how they connect with their customers. Find out how you can communicate and engage with customers effectively, gain deep customer insight to remain relevant, and bring together data to reimagine customer experience for the new normal.Watch webinar on-demand
Enjoy confidence in our ability to deliver with our highly specialised data engineers, data scientists, consultants and digital marketing experts.
From our agile methodology to our customer-centric approach, we deliver outcomes that offer our clients real value and success.
Being New Zealand-based makes working with us easy. We offer implementation, support and delivery services, all in your own time zone.