Customer Churn AI

Improving customer retention with
artificial intelligence.

Artificial intelligence (AI) is the most disruptive capability available to drive customer retention.

Customer churn affects all organisations.

One of the most important tasks a company faces is not just acquiring new customers but retaining existing customers. Customer retention is critical for a company’s growth and success, as the cost of acquiring a new customer is often greater than retaining an existing customer.

Qrious understands this trade-off and guides you to take action with the right customer at the right time. This intelligent forecasting capability goes beyond merely predicting churn and highlighting key features - it lifts your confidence to retain your customers.

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How does Customer Churn AI help you?


Simplify complex analyses

AI can actively predict at-risk customers, forecast a timeframe for how long you have to act, and intervene with proactive support – it can uncover patterns, and opportunities people might miss.


Scale decision making

AI can power through massive data sets, surface trends and collapse the distance between insight and action. People have more time to focus on what they do best – exercise reason, judgement and creativity to make informed decisions, faster.


Take action with confidence

AI can predict likely factors that are driving your customers to leave, and refine strategic direction to prevent those customers from churning. It helps to reduce ambiguity and give you the confidence you need to take action.


AI to combat customer churn

Are you ready? Is your workforce? “AI to combat customer churn” is a holistic explanation of the range of things AI can do to retain your customers, and a compelling argument for overcoming fear starting your AI journey now.

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Customers are always beautifully, wonderfully dissatisfied, even when they report being happy and business is great.
— Jeff Bezos, Amazon.

Why Qrious?


Specialist Capability

Enjoy confidence in our ability to deliver with our highly specialised AI engineers, data scientists, consultants and digital marketing experts.


Outcome Focused

From our agile methodology to our customer-centric approach, we deliver outcomes that offer our clients real value and success.


New Zealand Based

Being New Zealand-based makes working with us easy. We offer implementation, support and delivery services, all in your own time zone.

Ready to drive action with your customers?

Harness artificial intelligence to unleash actionable insights for a real competitive advantage. Get in touch today.