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One of the most important tasks a company faces is not just acquiring new customers but retaining existing customers. Customer retention is critical for a company’s growth and success, as the cost of acquiring a new customer is often greater than retaining an existing customer.
Qrious understands this trade-off and guides you to take action with the right customer at the right time. This intelligent forecasting capability goes beyond merely predicting churn and highlighting key features - it lifts your confidence to retain your customers.
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AI can actively predict at-risk customers, forecast a timeframe for how long you have to act, and intervene with proactive support – it can uncover patterns, and opportunities people might miss.
AI can power through massive data sets, surface trends and collapse the distance between insight and action. People have more time to focus on what they do best – exercise reason, judgement and creativity to make informed decisions, faster.
AI can predict likely factors that are driving your customers to leave, and refine strategic direction to prevent those customers from churning. It helps to reduce ambiguity and give you the confidence you need to take action.
Enjoy confidence in our ability to deliver with our highly specialised AI engineers, data scientists, consultants and digital marketing experts.
From our agile methodology to our customer-centric approach, we deliver outcomes that offer our clients real value and success.
Being New Zealand-based makes working with us easy. We offer implementation, support and delivery services, all in your own time zone.
167 Victoria Street West
Auckland 1010
New Zealand
42 - 52 Willis Street
Wellington 6011
New Zealand
