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ProCare

Improving reporting visibility and enabling actionable insight through secure access to patient data.

With over 1,600 members across Auckland, ProCare needed a customer-centric and secure way
to share reporting.

Through the new digital members portal there was a real opportunity to enhance the member experience and present the data in a way that was both meaningful and more easily accessible.
- Tony Wai, ProCare CFO & GM Corporate Services
“Qrious really went the extra mile to help us get the most benefit out of our data warehouse and provide an end-to-end reporting and data visualisation solution that works both for us and our members”
- Tony Wai, ProCare CFO & GM Corporate Services

The results

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Enhanced visibility

The new data visualisation dashboard and web portal has provided ProCare’s members with greater visibility and transparency into their data.

ProCare now has a platform to develop insights to further improve the quality of healthcare delivery.

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Improved data quality

With enhanced visibility and instant access to patient data, member practices can identify any incorrect information.

This delivers an added benefit of improvement in the overall quality of data.

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Better service delivery

The customer-centric approach to the solution has allowed greater ease of use and access to data for members. The project aims to achieve greater member engagement and satisfaction, and is the first step towards improving digital channels to members.

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