The new data visualisation dashboard and web portal has provided ProCare’s members with greater visibility and transparency into their data.
ProCare now has a platform to develop insights to further improve the quality of healthcare delivery.
With enhanced visibility and instant access to patient data, member practices can identify any incorrect information.
This delivers an added benefit of improvement in the overall quality of data.
The customer-centric approach to the solution has allowed greater ease of use and access to data for members. The project aims to achieve greater member engagement and satisfaction, and is the first step towards improving digital channels to members.