Agility and speed in the cloud
Working with data in the cloud has truly boosted Abano’s data practice. “Being in the cloud is a game changer for us; we’re ahead of the pack. And it was a logical choice to purchase WhereScape RED, which has proved itself invaluable.”
That’s because WhereScape RED largely automates the creation of code, documentation and structures for a data warehouse on Azure cloud. In fact, it eliminates 95 percent of manual coding.
“By moving to Azure we’re making real savings and that’s just the initial upgrade; we haven’t really done optimisation yet,” Radich reveals.
From inception to go-live, the data warehouse migration to Azure took the team at Qrious just 30 days for each brand, thanks to powerful combination of Qrious’ specialist skills and WhereScape RED software.
Positive customer experiences
While some of the results are commercially sensitive, Radich nevertheless hints at the value which is being created for an organisation with ambitions it is steadily fulfilling.
“We wouldn’t be able to achieve the numbers and growth we do achieve without it,” he says.
It is, he confirms, largely about anticipating and
then accurately meeting and exceeding customer expectations to consistently create a positive customer experience.
Freeing up staff to drive value
The internal benefits are also significant, with Power BI dashboards for practices and dentists delivering real, usable data to improve the business.
More than that, automation and modern tooling have allowed Abano’s skilled BI team to focus on innovation, not data administration.
“It’s freed up the three people who do analytics at Lumino maybe a week’s worth per month, so now, they are spending that time analysing data and identifying who has that propensity to buy,” Radich explains.